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RBI 2021 Career Notification of 841 Office Attendant Posts

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Reserve Bank of India (RBI) 2021 Career Notification. RBI has released official notification for the job openings of Office Attendant vacancies. Check the eligibility and notification prior to apply for the positions.

Closing Date is on :- 15th March, 2021.


No.of Posts and Vacancies :-  


Office Attendant - 841 Posts


Job Location - Across India


Other Qualification Details :-


Reserve Bank of India invites applications from eligible candidates for 841 posts of Office Attendant in various offices of the Bank. Selection for the post will be through a country-wide competitive Test (Online Test) followed by Language Proficiency Test (in Regional Language) 


1. Post Name: Office Attendant 


2. No of Post: 841


3. Vacancy position: Before applying, Candidates should ensure that they fulfill the eligibility criteria for the post. Candidates are requested to apply online through Bank’s website www.rbi.org.in.


4. In case of any problem in filling up the form, payment of fee or receipt of call letter, queries may be made at Candidate Grievance Redressal Cell http://cgrs.ibps.in/. Don’t forget to mention RBI Recruitment of Office Attendants - 2020 in the subject box of the email.


5. The Bank reserves the right to increase/decrease the number of vacancies as per the requirement


6. Educational Qualifications (as on 1/02/2021):


i. A candidate should have passed 10th Standard (S.S.C./Matriculation) from the concerned State/UT coming under the Regional Jurisdiction of the Recruiting Office to which he/she is applying. Such qualification should be from a recognized board of that State/UT.

ii. In addition to the above, the candidate should be a domicile of the State/UT coming under the Regional Jurisdiction of the Recruitment Office to which he/she is applying for. 

iii. The candidate should be an undergraduate as on the 1/02/2021. Graduates and candidates possessing higher qualification are not eligible to apply.

iv. Bank reserves the right to call for documents in support of domicile status of the candidate.

v. A candidate belonging to Ex-servicemen category should have passed 10th Standard (S.S.C./Matriculation) and rendered at least 15 years of defence service, provided they have not graduated outside the Armed Forces.

vi. Candidates applying to a recruiting office should be proficient in the language (i.e. know to read, write, speak and understand the language) of the state/UT falling under that office.


7. (i) Pay Scale:


Selected candidates will draw a starting basic pay of Rs 10,940/-- per month in the scale of 10940 – 380 (4) – 12460 – 440 (3) – 13780 – 520 (3) – 15340 – 690 (2) – 16720 – 860 (4) – 20160 – 1180 (1) - 23700 and other allowances, viz. Dearness Allowance, House Rent Allowance, City Compensatory Allowance, Grade Allowance etc., as admissible from time to time. At present, initial monthly Gross emoluments for Office Attendants is approximately Rs. 26,508/-. Office Attendants who will not be staying in the accommodation provided by the Bank will be eligible for House Rent Allowance @ 15% of pay.


(ii) Perquisites:


a. RBI’s accommodation subject to availability, Medical Reimbursement on declaration basis, Reimbursement of education expenses, Reimbursement of cost of spectacles, Book Grant, News Paper Bill, Furnishing of Residence, Reimbursement of GSLI, Car Insurance, Conveyance allowance, Leave Fare Concession, etc. as per eligibility.


b. The recruits will be governed by the Defined Contribution New Pension Scheme, in addition to the benefit of Gratuity


8. Test Centres:


(i) Online test will be conducted in different venues (of different centres) of the states/UTs falling under the jurisdiction of the recruiting office. The tentative list of test centres is available


(ii) As far as possible candidates will be allotted a centre of his/ her choice within the jurisdiction of the recruiting office from which he/ she is applying. The Bank however, reserves the right to add/cancel/modify any of the test venue/Centre within or outside the jurisdiction of recruiting office, depending upon the response, administrative feasibility, contingencies etc. and the candidate will be intimated of the change of centre well in advance. No correspondence will be entertained in this regard and the decision of the Bank shall be final.


(iii) Candidates will have to appear for the Online test as well as LPT at his/ her own risk and expenses at the test center allotted by the Bank. The Bank will not be responsible for any injury or losses etc. of any nature.


(iv) No request for change of centre for Test shall be entertained.


Age :-


(a) Age (as on 01/02/2021): Between 18 and 25 years. Candidates must have been born not earlier than 02/02/1996 and not later than 01/02/2003 (both days including) are only eligible to apply.


Application Fee :-


50/- for SC/ST/PwBD/EXS. (Intimation Charges). 450/- for OBC/EWS/General candidates (Test fee + Intimation Charges)


Note :-


1) Candidates, who are released / retired from Armed Forces, or whose SPE is likely to be completed on or before March 01, 2022 only are eligible to apply under this recruitment. They will also be required to submit the release letter along with a self-declaration at the time of joining RBI that he/she is entitled to the benefits admissible to Ex-Serviceman in terms of Govt. of India rules.


i. Those candidates, who have already completed their initial period of engagement and are on extended assignment, are required to submit certificates to that effect. If selected, all such candidates mentioned above, should get released and join RBI on or before March 31, 2022.


ii. Forms of the certificates to be submitted by all these candidates are provided and these certificates are required to be submitted at the time of LPT / Document Verification or at any subsequent stage of the recruitment process.


2) The Territorial Army Personnel will be treated as Ex-Serviceman w.e.f. 15.11.1986.


3) An Ex-Serviceman who has once joined a Government job on the civil side after availing of the benefits given to him as an Ex-Serviceman for his re-employment, his Ex-Serviceman status for the purpose of re-employment in Government ceases.


4) Dependents of Servicemen killed in action are eligible for reservation. 4.5% of the total vacancies are reserved for Disabled Ex-Serviceman and dependents of Servicemen killed in action, clubbed together. First priority in the matter of appointment will be given to the Disabled Ex-Servicemen and second priority will be given to two dependents of Defence personnel killed in action or severely disabled (with over 50% disability attributable to defence services).


i. For the purpose of this concession, the member of the family would include his widow, son, daughter or his near relations who agree to support his family. The relaxation in upper age and educational qualifications available to Ex-Servicemen/Disabled Ex-Serviceman will not be available to Dependents of Servicemen killed in action.


5) The following rules applicable to Ex-Servicemen re-employed under the Central Government would apply to Ex-Servicemen candidates appearing for the online test:


6) Ex-Servicemen candidates who have already secured employment under the Central Government in Group ‘C’& ‘D’ will be permitted the benefit of age relaxation as prescribed for Ex-Servicemen for securing another employment in a higher grade or cadre in Group C / D under Central Government. However, such candidates will not be eligible for the benefit of reservation on second occasion for Ex-Servicemen in Central Government jobs.


General Rules/ Instructions :-


(i) Candidates can apply for a vacancy existing in one office only and will have to opt for the online test from a centre within the same state/UT under the regional jurisdiction of that office. For example, a candidate applying to Ahmedabad office can opt for centre only from the state/UT of Gujarat/Daman and Diu.


(ii) Candidates need not submit /send application printouts or copies of any other certificates at the time of online application to the Bank. Their candidature will be considered on the strength of the information declared in the application. If at any stage, it is found that any information furnished in the online application is false/ incorrect or if according to the Bank, the candidate does not satisfy the eligibility criteria, his/ her candidature/ appointment is liable to be cancelled/ terminated.


(iii) All educational qualifications should have been obtained from recognized Boards/ institutions in India or abroad. If grades are awarded instead of marks, candidates should clearly indicate its numerical equivalent.


(iv) Candidates should satisfy themselves about their eligibility for the post and the Bank shall not entertain request from candidates seeking advice about their eligibility to apply.


(v) Date of birth as recorded in School Leaving Certificate/ Transfer Certificate/Certificate of Domicile/ Birth Certificate issued by Municipal Corporation will only be accepted as proof of age.


(vi) Canvassing in any form will lead to disqualification.


(vii) Candidates will have to visit Bank’s website for downloading call letters of online test and an intimation to that effect will also be sent through email/SMS. Once the candidate clicks the relevant link, he/she can access the window for call letter download. The candidate is required to use (a) Registration Number/Roll Number, (b) Password/Date of Birth for downloading the call letter. Candidate needs to affix recent recognizable photograph on the call letter preferably the same which was provided during registration. The candidate must appear at the test centre with (a) Call Letter (b) Photo Identity Proof as stipulated in clause (xiv) and also specified in the call letter. Photocopy of the same Photo Identity as brought in original.


(viii) The candidates will have to appear for the exam at their own cost.


(ix) Candidates Reporting Late i.e. after the reporting time specified on the call letter for Test will not be permitted to take the test. The reporting time mentioned on the call letter is prior to the Start time of the test. Though the duration of the test is 90 minutes, candidates may be required to be at the venue for about 3 to 4 hours including the time required for completion of various formalities such as collection and verification of biometrics, various requisite documents etc.


(x) Documents relating to Age/Qualification/Category etc. will have to be submitted by the candidates at the time of LPT, Document Verification or at subsequent stages of selection process. Caste certificate submitted by candidate seeking reservation as SC/ST/OBC in the prescribed proforma from the competent authority should clearly indicate the candidate’s caste, the Act/Order under which the caste is recognized as SC/ST/OBC and the village/town the candidate is originally a resident of. For submitting income and asset certificate by the EWS candidate, the date may be treated as the closing date of receipt of applications for the post.


(xi) Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of Document Verification / specified date.


(xii) The OBC certificate containing the non-creamy clause should have been issued on or after January 01, 2021. A declaration is required to be submitted in the prescribed format by candidate seeking reservation as OBC, that the candidate does not belong to the creamy layer as on date of LPT/specified date.


(xiii) All candidates working in Government Sector, Government owned industrial undertakings, Public Sector Undertakings/Financial Institutions/Banks, Public Enterprises or other similar organizations, whether in a permanent or temporary capacity or as work-charged employees other than casual or daily rated employees, are required to inform their employer (Head of Office/Department) in writing, about applying for this recruitment, prior to the submission of their application online to the Bank. At the time of applying online, candidates working in such organizations, are required to submit an undertaking that they have informed in writing about applying for this recruitment to their Head of Office/Department.


a. Candidates should note that in case a communication is received at Bank from their employer, withholding permission to the candidate applying for this recruitment/ appearing at the examination, their application/candidature will be liable to be rejected/ cancelled. Such candidates shall produce valid NoC issued by their respective employer at the time of Document Verification.


b. At the time of joining, the recommended candidates will have to bring proper Unconditional Relieving Letter from their PSU/Government/Quasi-Government employer.


(xiv) In the test hall as well as at the time of LPT, the call letter along with a photocopy of the candidate’s currently valid photo identity such as Aadhar card with a photograph /PAN Card/ Passport/ Driving Licence (only Permanent)/ Voter’s Card/ Bank Passbook with photograph/ Photo identity proof issued by a Gazetted Officer on official letterhead/ Photo identity proof issued by a People’s Representative on official letterhead/ valid recent Identity Card issued by a recognized college/ university / Employee ID/ Bar Council Identity card with photograph should be submitted to the invigilator for verification. The candidate’s identity will be verified with respect to his/ her details on the call letter, in the Attendance List, requisite documents submitted and bio-metric data verification (depending on feasibility). If identity of the candidate is in doubt the candidate may not be allowed to appear for the Online Test, in LPT and subsequent stages of selection process.


Ration card & Learners Driving License will not be considered as valid Identity proof.


Note: Candidates have to produce in original the photo identity proof and submit photocopy of the photo identity proof along with Test call letter as well as the LPT Call Letter while attending the online tests as well as LPT, without which they will not be allowed to take up the online test/ LPT. Candidates must note that the name as appearing on the call letter (provided during the process of registration) should exactly match the name as appearing on the photo identity proof. If there is any mismatch between the names indicated in the Call Letter and Photo Identity Proof the candidate will not be allowed to appear for the online test as well as in LPT.


(xv) Candidates are advised in their own interest that they should not furnish any particulars that are false, tampered with or fabricated and should not suppress any material information while submitting online application.


At the time of test, LPT or in a subsequent selection procedure, if a candidate is (or has been) found guilty of –


(a) using unfair means or


(b) impersonating or procuring impersonation by any person or


(c) misbehaving in the test / LPT hall or disclosing, publishing, reproducing, transmitting, storing or facilitating transmission and storage of contents of the test(s) or any information therein in whole or part thereof in any form or by any means, verbal or written, electronically or mechanically for any purpose or


(d) resorting to any irregular or improper means in connection with his/ her candidature or


(e) obtaining support for his/ her candidature by unfair means, or


(f) carrying mobile phones or similar electronic devices of communication in the test / LPT hall, such a candidate may, in addition to rendering himself/ herself liable to criminal prosecution, be liable:


(I) to be disqualified from the test for which the candidate appears.


(II) to be debarred either permanently or for a specified period from any test conducted by the Bank.


(III) for termination of service, if the candidate has already joined the Bank.


(xvi) The Biometric data of a candidate may be verified at the time of LPT or in a subsequent selection procedure to establish identity of the candidate. In case the biometric data of the candidate do not match with the one taken at the examination centre (first time), the candidate shall be disqualified and his/ her candidature shall be treated as cancelled. The Bank will not entertain any correspondence in this regard.


(xvii) The Bank would be analyzing the responses (answers) of individual candidates with those of other candidates to detect patterns of similarity of right and wrong answers. If in the analytical procedure adopted in this regard, it is inferred/ concluded that the responses have been shared and scores obtained are not genuine/ valid, The Bank reserves right to cancel the candidature of the concerned candidates and the result of such candidates (disqualified) will be withheld.


(xviii) In all correspondence with the Bank, Registration number received on submission of application and Roll no. indicated in 'Call Letter' must be quoted.


(xix) In all matters regarding eligibility, conduct of tests, LPT assessment, prescribing minimum qualifying standards in online test and LPT, in relation to number of vacancies and communication of result, the Bank’s decision shall be final and binding on the candidates and no correspondence shall be entertained in this regard.


(xx) The possibility for occurrences of some problem in administration of the test cannot be ruled out completely which may impact test delivery and/or result from being generated. In that event, every effort will be made to rectify the problem, which may include shifting the candidates to the other centres or to conduct of another test if considered necessary. Decision of the Bank in this regard shall be final. Candidates not willing to accept such change shall lose his/ her candidature for this exam.


(xxi) If the test is held in more than one session, the scores across various sessions will be equated to adjust for slight differences in difficulty level of different test batteries used across sessions. More than one session are required if the nodes capacity is less or some technical disruption takes place at any centre or for any candidate.


(xxii) Mobile phones, pagers or any other communication devices are not allowed inside the premises, where the test is being conducted. Any infringement of these instructions shall entail disqualification including ban from future tests.


(xxiii) Candidates are not permitted to use or be in possession of calculators in test premises.


(xxiv) Candidates are advised in their own interest not to bring any of the banned item including mobile phones/ pagers to the venue of the test, as arrangement for safekeeping cannot be assured.


(xxv) Candidates are required to follow the extant COVID-19 protocol/guidelines issued by the Government of India. The Candidates in their own safety and for the safety of others may wear personal face mask, carry his/her own hand sanitizer (small size) in transparent bottle and water bottles.


(xxvi) The Bank will not furnish the mark-sheet to candidates. However, the online test marks may be available on the Bank’s website after the declaration of the final result.


(xxvii) The post is also open to the employees of the Bank (staff candidates) who satisfy the eligibility criteria and they will be eligible for age relaxation. Part-time employees of the Bank will not be treated as staff candidates.


(xxviii) Any legal proceedings in respect of any matter of claim or dispute arising out of this advertisement and / or an application in response thereto can be instituted only in Mumbai and courts/ tribunals/ forums at Mumbai only shall have sole and exclusive jurisdiction to try any cause / dispute.


(xxix) Candidate’s admission to the test / LPT/Document Verification is strictly provisional. The mere fact that the call letter/advice has been issued to the candidate to appear for these procedures does not imply that his/ her candidature has been finally cleared by the Bank.


(xxx) In case it is detected at any stage of recruitment that a candidate does not fulfil the eligibility norms and / or that he / she has furnished any incorrect / false information or has suppressed any material fact(s), his /her candidature will stand cancelled. If any of these shortcomings is / are detected even after appointment, his /her services are liable to be terminated. Decisions of Bank in all matters regarding eligibility, conduct of written examination, other tests and selection would be final and binding on all candidates. No representation or correspondence will be entertained by the Bank in this regard.


(xxxi) Candidature of the registered candidate is liable to be rejected at any stage of recruitment process or even after recruitment or joining if any information provided by the candidate is found false or is not found in conformity with the eligibility criteria mentioned in the advertisement. Further, applicants are required to apply online only. No manual / paper application will be entertained. The candidature of the candidates shall be provisional and will be subject to verification of eligibility conditions with reference to original documents. Screening and selection will be based on the details provided by the candidate.


a. Hence it is necessary that applicants should furnish accurate, full and correct information in the online application. In the event of the candidate furnishing wrong or false information, his/ her candidature may be rejected at any stage of the selection process. Requests for change of mailing address, category as declared in the online application, will not be entertained.


Selection Process :-


1. Selection would be done on the basis of Online Test (as given below) and Language Proficiency Test (LPT).


2. Online Test:


i. Reasoning - 30 Marks

ii. General English - 30 Marks

iii. General Awareness - 30 Marks

iv. Numerical ability - 30 Marks

v. Total - 120 Marks


3. Composite Time: 90 minutes


4. Online test except the test of General English will be in bilingual, i.e. English and Hindi.


5. There will be negative marking for wrong answer in the Online Test. 1/4th mark will be deducted for each wrong answer.


6. Candidates will have to pass with minimum prescribed mark in each subject of Online Test.


7. LPT will be of Qualifying nature. The candidates provisionally selected from the Online Test will have to undergo a language proficiency test (LPT). LPT will be conducted in the Official / Local Language of the State concerned Candidate not qualifying LPT shall not be considered for selection.


8. Other detailed information regarding the test will be given in an Information Handout, which can be downloaded by the candidates from RBI’s website along with call letter.


9. Roll No. of those candidates who have qualified for LPT on the basis of Online test will be displayed on RBI’s website in the month of April / May 2021 or after the completion of the process. Date for LPT will also be displayed on the website along with a brief notice thereof. The successful candidates from the Online test will be intimated on Bank’s website for submission of requisite documents to the Regional Office, within a period of ten / fifteen days and no email / SMS in this regard will be sent to them.


10. LPT is mandatory. No exemption of any sort will be given to any candidate from appearing in LPT, which will be conducted at respective offices. Final Selection will depend, on the performance in online test, qualifying in LPT, Medical fitness, verification of certificates and Biometric Data/Identity verification, etc. to the Bank’s satisfaction. Decision of the Bank in this regard, will be final.


Steps to Apply :-


1. Full text of the advertisement is available on the Banks’ website www.rbi.org.in and is also being published in the Employment News/ Rozgar Samachar.


2. Applications will be accepted only Online through the Bank’s website www.rbi.org.in. No other mode for submission of application is available.


3.  Please note that Corrigendum, if any, issued on the above advertisement, will be published only on the Bank’s website www.rbi.org.in.


4. Candidates are required to apply only online using the website www.rbi.org.in from February 24, 2021 – March 15, 2021. No other means/mode of application will be accepted. Detailed instructions for filling up online applications are available which is available on the Bank's website www.rbi.org.in.


5. The applicants are advised to submit only single application; however, if due to any unavoidable situation, if the candidate submits another/multiple applications, then the candidate must ensure that application with the higher Registration ID (RID) is complete in all respects like applicants' details, examination centre, photograph and signature, fee etc.


5. The applicants who are submitting multiple applications should note that only the last completed applications with higher RID shall be entertained by the Bank and fee paid against one RID shall not be adjusted against any other RID.


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